All-in-one ISP Management

OSS BSS
Platform for ISPs

A complete OSS BSS platform for ISPs that unifies billing, CRM, network management, and customer support into one powerful system Streamline your ISP operations, reduce costs, and deliver exceptional service from a single dashboard.

Explore Features
WiFi Hotspot Management

What is an OSS BSS Platform for ISPs?

An OSS BSS platform for ISPs combines Operations Support Systems (OSS) and Business Support Systems (BSS) into a unified solution. It acts as the central nervous system of your ISP operations.

  • Automates billing, invoicing, and payment collection
  • Manages customer lifecycle from onboarding to support
  • Monitors network performance and service provisioning
  • Generates real-time analytics and business insights
💡 Single platform for ISP management — unifying every aspect of your ISP business.

OSS

Operations Support Systems

  • Network monitoring
  • Service provisioning
  • Fault management
  • Inventory control

BSS

Business Support Systems

  • Billing & invoicing
  • Customer management
  • Revenue assurance
  • Order management

Unified OSS BSS Platform

Seamlessly integrated for ISP excellence

Why ISPs Need a Unified Platform

Common issues without a centralized OSS BSS system that cost ISPs time, money, and customers.

Disconnected Systems

Disconnected Systems

Multiple tools that don't talk to each other, causing data silos and inefficiency.

Manual Provisioning Delays

Manual Provisioning Delays

Slow service activation due to manual processes and lack of automation.

No Real-Time Visibility

No Real-Time Visibility

Blind spots in network performance and customer usage patterns.

Poor Customer Experience

Poor Customer Experience

Frustrated customers from slow support and billing errors.

Revenue Leakage

Revenue Leakage

Lost revenue from unbilled services, errors, and collection gaps.

Security & Compliance Risks

Security & Compliance Risks

Harder to monitor threats and meet compliance due to fragmented systems.

Key Features of Our OSS BSS Platform

Everything you need to run a modern ISP — from billing automation to network management.

Billing & Invoicing Automation

Billing & Invoicing Automation

  • Auto-generate invoices
  • Multiple billing cycles
  • Tax management
  • Late fee automation
Customer Management (CRM)

Customer Management (CRM)

  • 360° Customer view
  • Lifecycle management
  • Self-service portal
  • Document management
Network & Service Management

Network & Service Management

  • Real time monitoring
  • Auto Provisioning
  • Bandwidth management
  • RADIUS integration
Payment & Collection

Payment & Collection

  • Multi-gateway support
  • Auto payment reminders
  • Online payment portal
  • Payment reconciliation
Support & Ticketing System

Support & Ticketing System

  • Multi-channel support
  • SLA management
  • Knowledge base
  • Auto-assignment
Reports & Analytics

Reports & Analytics

  • Revenue analytics
  • Churn Prediction
  • Network Utilization
  • Custom dashboards

Benefits That Drive Results

Operations

Streamlined Operations

Revenue

Increased Revenue

Efficiency

Improved Efficiency

CX

Better CX

Data

Data-Driven Decisions

Growth

Scalable Growth

How It Works

A seamless end-to-end workflow that automates your ISP operations from onboarding to support.

Huawei

Setup your IconRadius
ISP system

Bison

Plan
Configuration

MikroTik

NAS/BNG
Integration

Nokia

Customer
On-boarding

Cisco

Service
Provisioning

Juniper

Automated
Billing

Ubiquiti

Payment
Processing

NetElastic

Support
Management

Manual vs IconRadius (OSS BSS Platform)

Feature Manual / Legacy IconRadius
Automation
Real-time Billing
Instant Activation
Centralized Data
Manual Reporting
Human Errors
Dependency on Staff

Why Choose Our Platform

Built for ISPs
Built for ISPs

Purpose-built solution tailored for internet service providers of all sizes.

All-in-One Solution
All-in-One Solution

Replace 5+ separate tools with a single, integrated platform.

Easy to Use
Easy to Use

Intuitive interface that your team can start using from day one.

Scalable
Scalable

Grows with your business from 100 to 100,000+ subscribers.

Secure & Reliable
Secure & Reliable

Enterprise-grade security with 99.9% uptime guarantee.

Real-Time Insights
Real-Time Insights

Get live data and actionable insights to make faster, smarter decisions.

Built For Every Type of ISP

Designed to support every ISP model, from local providers to large-scale networks.

Small & Medium ISPs

Small & Medium ISPs

Broadband Providers

Broadband Providers

Fiber Operators

Fiber Operators

WISPs

WISPs

Related Solutions

ISP Billing Software

Automate your billing operations with our dedicated ISP billing software solution.

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ISP Management Software

Complete ISP management software for network, customer, and business operations.

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Get Started with Our OSS BSS Platform

Simplify your ISP operations with automation, unified management, and real-time insights. Join hundreds
of ISPs already transforming their business.

Frequently Asked Questions

Everything you need to know about our OSS BSS Platform for ISPs.

What is an OSS BSS platform for ISPs?
An OSS BSS platform for ISPs is a unified software solution that combines Operations Support Systems (OSS) for network management with Business Support Systems (BSS) for billing, CRM, and revenue management. It provides ISPs with a single platform to manage all their operations efficiently.
Can small ISPs use this platform?
Absolutely! Our platform is designed to scale from small ISPs with a few hundred subscribers to large providers with hundreds of thousands. Flexible pricing plans ensure it's accessible for businesses of all sizes.
Yes, our platform offers comprehensive billing automation including recurring invoicing, multiple billing cycles, tax calculations, late fee management, proration, and multi-currency support.
Our platform provides REST APIs, webhooks, and pre-built integrations with popular payment gateways, RADIUS servers, network equipment, and accounting software. Our team also provides custom integration support.