Home » IconBI

Your Data. One Platform. Real-Time Intelligence.

ICONBI unifies data from billing, network, and customer systems to deliver live dashboards, automated reports, and predictive analytics — built for modern ISPs and digital service providers.

  • Unified 360° visibility across operations, customers, and revenue
  • Automated billing, analytics, and performance reporting
  • Predictive insights to drive efficiency and profitability

Get Your Free IconBI Demo Now!

Contact Center Image

ENABLES SERVICE PROVIDERS TO MONITOR

customers

Revenue & Growth

uptime

Operations & Service

support

Network & Experience

support

Customer & Retention

Features OF THE Product

A holistic approach to data-driven business intelligence

A unified analytics platform that helps ISPs and telecom operators transform data into real-time insights for better decisions and business growth.

Real-Time Intelligence for Modern Enterprises

ICONBI unifies billing, network, and customer data into one powerful analytics platform — giving you
360° visibility and control.

Unified Business View

Get real-time insights, monitor performance, and make faster, data-driven decisions. With a unified view, your entire organization
stays aligned and empowered to drive growth efficiently.

BUILT FOR YOUR TEAMS

Empowering every function with data-driven intelligence.

ICONBI delivers tailored insights for every role—transforming how your teams collaborate, decide, and deliver results.

CXOs & Business Leaders

Gain a 360° view of your organization with unified dashboards that track performance, revenue, and operational efficiency in real time.

Finance & Revenue Teams

Monitor collections, ARPU, churn trends, and financial KPIs in one place. ICONBI automates reporting and ensures transparency across billing, payments, and profitability metrics.

Network Operations

Track uptime, latency, and operational KPIs in real-time. ICONBI ensures proactive monitoring and intelligent fault management.

Customer Support & Experience Teams

Enhance satisfaction with real-time visibility into service tickets, response times, and issue resolution rates.

Sales & Marketing

Visualize performance across regions, partners, and customer segments. Identify growth opportunities and drive strategies backed by data.

Field Operations

Empower on-ground teams with instant access to operational data—installation backlogs, customer status, and fault updates.

Insights Anywhere.
Decisions Everywhere.

With ICONBI’s mobile-ready dashboards, monitor KPIs, analyze trends, and make faster, data-backed decisions — from anywhere, at any time.

  •  Work Without Boundaries
  •  Always-On Intelligence
  •  Empower Every Role

Join 550+ Businesses That Transformed Their Business Intelligence and Decision-Making with IconBI

4.9/5 from 1,200+ reviews

IconBI is a visualization and querying layer that sits on top of your database. Your data stays in your database—IconBI doesn’t ingest it, store it, or do refreshes.

Analyze your business data from 20+ databases

Related Resources

Browse through for more information

Resources that can help to understand the product better

Corporate presentation

Product Corporate Brochure

Product Installation Documentation

FREQUENTLY ASKED QUESTIONS

About IconBI – Business Intelligence Platform for ISPs & Service Providers

Get answers to common questions about implementing and using our Business Intelligence Platform

IconBI is a business intelligence platform built for ISPs and service providers. It turns network, subscriber, and revenue data into actionable insights to improve efficiency, reduce churn, and drive growth.

IconBI is designed for ISPs of all sizes. Whether you’re a regional provider or a large operator, it scales to fit your operational and analytical needs.

IconBI delivers real-time analytics on subscriber trends, network usage, service performance, and revenue metrics—helping teams make data-driven decisions.

Yes, IconBI provides customizable dashboards and automated reports to track performance, monitor KPIs, and identify business opportunities in real time.

Yes, IconBI integrates seamlessly with existing platforms like IconRadius, IconMedia,IconWiFi as well as other CRM, billing, and network systems for a unified business view.

Yes, Iconwave Technologies provides round-the-clock technical and customer support for IconBI users.

smiling-businessman-showing-laptop

Still have questions about our Data Driven Business Management software?

Our experts are here to help you find the perfect solution for your business.