Revolutionize Your Digital & IPTV Operations with IconMedia

Next-gen Subscriber Management System for IPTV and Digital TV operators, powering seamless onboarding, smart package management, and real-time control to boost efficiency and elevate customer experience.

  • Improvement in LCO
    Efficiency

  • Reduction in
    Manual Errors

  • Technical
    Support

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TRUSTED BY 550+ ISPs WORLDWIDE

customers
0M+
Active Users
uptime
0%
Cut in manual work
support
0%
Faster Subscriber Onboarding
churn
0%
Reduction in Churn

IconMedia is the all-in-one solution
for your TV Media business

Are you ready to transform the way you deliver entertainment?

Our Implementations Have Delivered Proven Results

...

20% Faster Service Activation

Automated workflows enable operators to activate new connections quickly, reducing delays and improving customer onboarding.

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40% Higher Operational Efficiency

Centralized billing, subscriber, and STB management streamline day-to-day processes, lowering manual effort and errors.

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Improved Revenue Assurance

Accurate billing, fraud prevention, and transparent reporting ensure no leakages and maximum income for operators.

...

Higher ARPU (Average Revenue Per User)

Personalized packages and upselling options help operators increase revenue while keeping subscribers satisfied.

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Stronger Customer Retention

Faster issue resolution through advanced CRM tools builds trust and keeps subscribers loyal for the long term.

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...
...

70% Reduction in Manual Errors

Automated workflows minimize human mistakes in billing, STB assignments, and subscriber updates.

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3x Faster Complaint Resolution

Integrated CRM and ticketing tools empower support teams to resolve issues quickly and improve customer experience.

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Seamless LCO Collaboration

Multi-level access ensures smooth coordination between MSOs and LCOs, improving transparency and accountability.

...

30% Lower Operational Costs

Consolidated systems and optimized processes reduce overhead and resource expenses.

...

Scalable to Millions of Subscribers

Cloud-ready infrastructure ensures performance and reliability even as subscriber bases grow exponentially.

Join 550+ Businesses That Transformed Their Customer Engagement with IconMedia

4.9/5 from 1,200+ reviews

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FREQUENTLY ASKED QUESTIONS

About IPTV Management Software

Get answers to common questions about implementing and using our IPTV Management Software.

IconMedia is a customer engagement and contact center solution designed to streamline communication, improve agent productivity, and enhance customer experience—ultimately driving revenue growth.

IconMedia is built for businesses of all sizes. Whether you’re a startup, mid-sized company, or large enterprise, it can be tailored to meet your needs.

Yes, IconMedia provides real-time dashboards and detailed reports, enabling you to track performance, monitor interactions, and make data-driven decisions.

Absolutely. IconMedia seamlessly integrates with leading CRMs, ticketing platforms, and business tools to ensure smooth workflows and unified data.

Yes, we offer round-the-clock support to ensure your operations run smoothly and without interruption.

We provide guided onboarding, product training sessions, and documentation to help your team quickly adapt and maximize IconMedia’s features.

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Still have questions about our IPTV managment software?

Our experts are here to help you find the perfect solution for your business.